C444 App Privacy Policy – Our Commitment to Protecting Your Information

1Introduction & Scope

Welcome to C444 App. Our Privacy Policy explains how the C444 App platform collects, uses, stores, and protects your personal information. By using the C444 App website, mobile app, or any of our services, you agree to this Privacy Policy.

C444 App believes privacy is a fundamental right. We comply with international data protection regulations and are always dedicated to safeguarding your information. This Privacy Policy has been written in clear, simple language with Bangladesh users in mind.

If you still have questions after reading this Privacy Policy, the C444 App support team is always here to help. We believe in transparency and never compromise on protecting your data.

2What Information Do We Collect?

C444 App collects only the information necessary to provide you with our services. We never collect excessive or irrelevant data. Below are details on the three types of information we collect:

a) Information you provide directly:

• Name, Date of Birth & Gender
• Email Address & Mobile Number
• Residential Address & Country
• National ID or passport details (for KYC verification)
• Payment Method Details (bKash, Nagad, Rocket, etc.)
• Messages and complaints submitted to Customer Support

b) Automatically collected information:

• IP Address & Device Type
• Browser Version & Operating System
• Record of time spent on C444 App and page visit history.
• Gaming history, bets, and transaction records
• Login Time & Location Data

c) Information received from third parties:

• Transaction confirmation details from payment gateways
• Information from Identity Verification Service Providers
• Fraud Prevention Technology Details

3How Do We Use Your Information?

C444 App uses your information only for specific, defined purposes. We never use your data for any other purpose without your consent. Information collected on C444 App is used for the following:

• Account Management: To create, verify, and maintain your C444 App account.
• Service Delivery: To ensure the smooth operation of games, betting, casino, and all other services.
• Payment Processing: To process deposits and withdrawals securely.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• KYC Verification: To verify age and identity.
• Customer Support: To resolve your complaints and answer your questions.
• Promotions & Offers: To send you relevant offers based on your preferences (you may opt out at any time).
• Legal Obligations: To comply with the directives of regulatory authorities.
• Service Improvement: To improve C444 App's games and features.

4When and with whom is your information shared?

C444 App does not ordinarily share your personal information with third parties. However, in certain circumstances, data may be shared to ensure smooth service delivery and meet legal obligations:

• Payment Partners: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to complete transactions. They operate under their own privacy policies.
• Identity Verification Service: Third-party verification services are used during the KYC process; they receive only the information required for verification purposes.
• For Legal Requirements: Information may be provided in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Information may be shared with cybersecurity experts to address suspicious activity.
• Business Transfer: In the event of any merger or acquisition involving C444 App, users will be notified in advance.

5How Do We Keep Your Information Secure?

C444 App employs the latest technology to protect your information. Our security measures meet international standards and are regularly audited by independent third parties. The following security layers are always active on C444 App:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall Protection: Multi-layered firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic audits conducted by independent experts.
• Data Masking: Sensitive data remains masked even within internal systems.
• Secure Servers: Stored in internationally certified data centers.
• Real-Time Monitoring: Suspicious activity is detected instantly.

6Cookie Policy

C444 App uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience. C444 App uses the following types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies may cause some C444 App features to not function properly.

7Your Rights

As a C444 App user, you have several important rights over your own data. We respect these rights and make them easy to exercise:

To exercise any of the rights listed above, please contact the C444 App support team. We typically respond to your request within 30 days.

8How long is your data retained?

C444 App does not retain your information longer than necessary. Our data retention policy is outlined below:

• Account Information: Retained for up to 5 years after account closure (for legal compliance purposes).
• Transaction Records: Up to 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support conversations: Up to 2 years.
• Cookie Data: By cookie type (see above).
• Marketing Data: Deleted within 30 days of opting out.

Once the applicable retention period expires, C444 App will securely delete or anonymize your data so that you can no longer be identified.

9Minor Protection

C444 App is exclusively for individuals aged 18 and above. We do not knowingly collect information from or provide services to minors.

• Age is verified at the time of registration.
• Age verification is mandatory as part of the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• Any data collected is deleted immediately.

10Privacy Policy Updates

C444 App may update this Privacy Policy from time to time. If any changes are made, we will notify you through the following methods:

• A special notice will be displayed on the C444 App website.
• A message will be sent to your registered email address or mobile number.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of C444 App after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11Contact & Complaints

For any questions, complaints, or requests regarding the Privacy Policy, please contact C444 App. Our data protection team will handle your request with the utmost care.